ACS Technologies - Foundational: Client Portal

MINISTRY BASICS

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ACS OnDemand

Data Services File Upload

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Online Store

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Support Center

Chat live, contact request, and call

System Status

Real–time system status information

About Your Account

Enhancement Request

Enhancements, Ideas, questions etc

Downloads

Get the latest versions of enhancements and upgrades

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Browse our various Forms & Supplies and purchase online

Documentation Library

Browse release notes, product documentation and videos

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Data, Professional, and Fulfillment Services

Implementation

Planning and installation to training and launching consultative services

Training

Online Courses, Personalized Training, and Classroom Events

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Get all the latest tips and tricks

Knowledge Base

Knowledge is power, get it here

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Membership Plus Deluxe

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Church Staff Management

Church Statistics & reports

Non-profit Accounting

Classroom Management Solutions

Childcare Management Software

Client Portal

Contact

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Catholic Church Software

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Support

Web Ministry

A new & improved level of support interaction has arrived...

We’re proud to continuously improve the products and services you use every day. Your ministry is our business. Our client support has been ranked number #1 for a long time now, and we earnestly try to live up to that honor with every client interaction. To improve the service you get even more, we are pleased to announce new Support Center enhancements.

The new and improved Support Center will benefit you with innovative intelligent routing technology, quicker handling times so it’s much faster when you contact Support by email, chat, or phone, more automation for less phone prompts, and improved live chat and email interaction options. This new total interaction system will automatically identify you by your email address or phone number and route you to the most appropriate support representative based on the solutions you use. Now when you contact Support, your communication request will be handled in the order it is received regardless of contact method – chat, email, or phone. Yes, a new and improved level of interaction has arrived!

More automation, less phone prompts
Intelligent routing for optimum service resolution
Quicker handling times
Improved live chat support
Improved email support

This new and improved Support Center will grow with your needs learning how you prefer to get answers and adjust to your needs. Now is a great time to ensure that we have your most current contact information on record including all phone numbers and email addresses that you use on a regular basis to contact us. This information is what helps us automatically identify you and intelligently route you to the best support representative for your needs. All your information is safe with us; check out our Privacy Policy for more details on how we keep your data confidential. We are here to help serve your ministry with the utmost integrity and most innovative solutions.

Integrated and enhanced chat, email, phone... we are taking your support experience to a new level of interaction in the new and improved Support Center.

Bookmark this site and use it as your first line of product support.

Available 24/7, this portal is a great place to start if you are looking for assistance. It is a useful resource for all our clients, but it has extra features and sections designated only for those enrolled in the Preferred Client Program.

If you are not enrolled in the Preferred Client Program, call our Central Services department at 800.669.2509 today to get setup and start receiving valuable discounts and services. (Please do not call them for support because they are not trained to handle support requests.)

Before contacting support, you might want to review our product tips to find answers to common questions with ACS software. You may need Adobe Acrobat installed to view some FAQ tips.