ACS Technologies - Membership Plus: Home: ACS Technologies/Membership Plus Support Team

Quick issue resolution by experienced, courteous professionals
Open from 10 a.m. until 7 p.m. Monday - Thursday, and from 10 a.m. until 6 p.m. on Fridays Eastern Time
24/7 access to online knowledge base
Support via email is available during standard operating hours
Remote assistance service, using a Web-based desktop streaming application to communicate between your computer and Membership Plus representatives (additional charges may apply)

Online:

To find quick answers on many topics, please visit the Knowledge Base portion of our Web site. It is available 24 hours a day and contains many of the questions in Problem/Solution format. This is a great place for our Support clients to begin. Search the Knowledge Base for answers to your questions before contacting Technical Support.

Email:

For requests that do not require an immediate response, email your question directly to the Support Department by completing and submitting a Support Request Form. A Technical Support representative will receive your email and respond to you in a timely manner. General feedback or requests for enhancements are welcomed and can be made through the Enhancement request page.

Phone:

For immediate assistance or to speak with a Technical Support Representative, please call (843) 413-8334. (Charges may apply for customers who do not maintain a support contract. Credit and Debit cards only.)

For more information about support contracts, call 1-866-539-6391 to speak with a Customer Service Representative or email us at info@memplushome.com.

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