Contact us: 1-800-736-7425
For allowing us to be your partner in ministry!
We have a special message just for you and hope
you'll take a few short minutes to watch this video.
We're excited about what the future holds
and we want to continue to walk this path together. We know ministry is hard.
That's why we think you will love our new ministry tool, Realm®.
Realm is designed as an all-in-one ministry solution, so you'll find all the things you loved
about The City™, plus administration and accounting.
+ What is Realm?
Realm is a new 100% web-based application from ACS Technologies that informs your staff, connects your congregation, and multiplies your ministry across a broader community. It helps church staff manage daily tasks like church contributions, tracking member involvement and contribution trends, sending group emails, managing small groups, and more. It encourages your church body to connect and share experiences together, and it coordinates information, communication, resources, and administration across multiple campuses. All of your data is safely stored and backed up in the cloud, making it available 24/7 from anywhere using a desktop, laptop, tablet or mobile phone. Realm is already in use by more than 4000 churches, even while it continues to advance and grow in functionality.
+ As a City client, do I have to move to Realm now?
No. If you like using The City and it meets your needs, you can keep using it.
+ Is The City going away?
There are no plans to sunset The City. However, Realm already has four times more churches on it, and more are being added daily. It is built on newer technology, and is significantly more robust than The City. We expect City customers moving to Realm will tell us if and when it’s ever appropriate to sunset The City.
+ What are the advantages of moving to Realm?
Realm is a more robust product than The City because it has been designed from the beginning to be both a database and engagement tool. While The City does a great job helping people connect with each other, it didn’t always do a great job giving you the data underneath that engagement. Realm meets both needs. To see it in action compared to The City, check out this video.
+ What features does Realm have that The City doesn’t?
- Native paid events
- Native text giving
- Check-in for more than just kids
- Stronger reporting
- Custom Queries
- Enhanced Dashboards
- Native Accounting
- Check scanning
- Stronger group management
- Better attendance tracking (and it’s in the mobile apps, too!)
+ How much does Realm cost?
Realm pricing is based on typical weekly attendance. In general, it’s pretty close to the price of The City. Contact us and we’ll get you specific numbers.
+ Will our data convert? Is there a charge?
Yes, we can convert the data from The City to Realm. There is no charge for that. We are still working on a strategy for converting content from The City to Realm (topics, needs, etc.) but the data, including people, groups, families, giving history etc., online giving information (including recurring gifts) will all transfer.
+ How do we transition our church to Realm? Do we have to re-launch?
While a move to Realm is a transition, it’s not a full re-launch because an individual’s data is already there. They’ll need to enter a new password (and download a different app if they use the mobile apps), but their groups, personal information, family information, giving information, and even their barcodes for check-in will already be there.
+ How do I know if Realm is right for our church?
We’d love to help you explore if Realm is right for your church. You can watch this video, join us for a webinar, or simply contact us and one of our team members will answer any questions you have.
+ What’s the future of Realm?
Realm is already a powerful tool, but we’re adding more to it everyday. We have a team of over 80 people just working on its development. There is a release every two weeks, and major features are released quarterly. Thousands of churches are using it to manage their ministries and operations.
"Realm has given us the opportunity to invite more people into our ministry's conversation. No longer is information available
to only a select few. Staff, congregants, and lay leaders can use Realm anytime, anywhere. One of our deacons recently
commented. 'I don't know how we did ministry before Realm!'"
- Vanessa, First Presbyerian Church, IL
Because you love The City, we think you'll love Realm too.
Simply fill out the form and our Ministry Solutions Consultant
will contact you to go over all the exciting benefits of Realm.
Powered by the people of
for 40 years
Over 400 staff
ready to serve