This week we want to introduce you to Jennifer. She is a Support Representative in our call center.
Jennifer was born in Danville, VA, but moved to South Carolina when she was two years old. She currently lives here with her husband. Her ideal Saturday is spent landscaping in her backyard. She is currently building a patio and pond in her yard. Jennifer likes sitting by her pond enjoying the flowers, waterfalls, and the pretty koi and goldfish. She just recently learned how to lay patio properly which saves her a ton of money. When she is not landscaping, she enjoys singing and cosplaying.
Let’s check out what her typical workday looks like, why she loves working at ACST, and her driving passion for the Church.
What does a typical day look like at ACST for you?
I work full time in the call center and answer support calls for Realm and PDS and their associated products.
What do you love most about working at ACST?
The friends and family I have made over the last ten years. My husband works here too! Also, this job is never boring. When you answer a call, you never know what it’s going to be and the work to troubleshoot tech issues is probably keeping my mind young.
What is your driving passion for the Church?
Customer service is in my blood. How you talk to people and the role you play in their day is a big deal. I know that the way I conduct myself on a call has an impact on someone’s life. Sometimes they are overwhelmed and unsure of themselves when working with technology. I like to help them feel more at ease with a smiling, friendly voice. When someone calls who is stressed, overwhelmed, and lost, but they leave feeling relieved and happy, it’s rewarding.
Being an ACS Technologies Team Member means being part of a family that works hard, plays hard, and always has your back. We love the church! Our passion is to enable churches of all sizes and shapes to build the Kingdom. We are always looking for just the right person to join our team to help us do this even better. If you’re interested in a rewarding career that really makes a difference in people’s lives, click here to read current positions available. If you don’t find just the right one, we encourage you to send in your resume/bio anyway because you never know what’s next as we’re growing all the time.
Meet Other Team Members