Higher Ground is a Managed Service Provider (MSP) that delivers IT-related services to organizations that can be used in place of IT staff or to supplement existing personnel (employees or volunteers). For some ministry partners, we are the IT staff for them and for others we simply provide cover and backups when they need help. We serve you in whatever way you need.
All Higher Ground Managed IT services include network security and management and many of our managed services are on a subscription-based plan where you pay a monthly fee and we handle the work. This model creates a predictable budget line-item without guessing how many hours of service you will need each month.
We offer Vulnerability Scans and Phishing as a Service (“PhaaS”) and other information security services to prevent cyber vulnerabilities and phishing, top cybersecurity threats.
Advanced Backup Solutions
Your data is extremely valuable to your operations. Whether it’s Microsoft 365, GSuite, documents, or media it is vital to have a solid Cloud backup for all of your data.
VoIP phone systems
We offer cloud or on-premise systems for small to large organizations and also multi-location. Features include mobile apps, softphones, texting, video conferencing, and much more.
Our wireless systems inclue functionality such as Security, Access Point (AP) Management, and Reporting are managed by technology that resides in the cloud or an on-prem controller.
GSuite and M365 Management
Need help managing your GSuite or M365 account? We can manage it for you and help with emails, cloud storage, and more. If you are on one platform and want to move to another, we can do that for you as well.
Unify communications with Vonage VoIP phone systems. A cloud system that includes mobile apps, softphones, texting, video conferencing, and much more.
A typical management agreement would include
- Help Desk Support
- Network Monitoring
- Patch Management
- Backup & Disaster Recovery
With modern tools and technology, this can all be accomplished remotely without an onsite technician.
Whether you’re unhappy with your current provider, experiencing issues with your current systems, or know you need additional technology to support your organization but aren’t sure what options are available and for best for your needs, Higher Ground Managed IT can help.