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Support

We're here for you.

Responsive Call Center

Quickly get through to a massive team of people focused on answering your questions, big or small.

24/7 Online Help Center

Get tips and find answers anytime with our online help center – available from inside your ChMS.

Friendly Team Members

Our team is never more than a click or phone call away. If you need advice or ideas with any part of your ministry, just ask.

Regular Updates

Support also means continual improvement. We release updates as often as every two weeks.

Hours of Operation

Monday through Thursday
9:00 AM – 7:00 PM (EST)

Friday
9:00 AM – 5:00 PM (EST)

How are we doing?

We build our software for you. Send us your enhancement requests or wish lists through the Enhancement Request Forum. We want to hear from you.

24/7 Self-Service Support

Sign into the client portal to access all of your support resources.

Please note: Self-service support for Realm® is accessible after you sign in.

Online Knowledge Bases

MinistrySmart on a laptop

Learn Together. Serve Together.

Take your church ministry to the next level.

Empower your staff with training and best practices through multiple mediums such as interactive courses, in-depth webinars, and personalized one-to-one training.