Effective - February 28th, 2019



The City sunset is coming

For the past year, we have been communicating that The City will be sunset February 28th 2019. With just a few weeks left, we want to make sure your church is ready. We have made the transition to Realm extremely easy and affordable (free!). We have a 6 step plan that takes all the stress and worry away. Please read about it.

Please contact us at 800-736-7425.

If you haven’t notified us of your plans prior to 2/28 then your access to The City will be shut down and online giving will no longer be available. However, if you are in process of moving to Realm, you won’t lose your data, giving, or check-in abilities.

Urgent: When The City isn't working that means your eGiving will not be working either. Please consider the need to secure and protect all your upcoming eGiving contributions. You do NOT want to lose your congregant giving information either.

How this affects your Church.

Your City data MUST be moved to Realm, or you will lose the following:

  • Historical Giving Data
  • Donation Schedules
  • Bank & Credit Card Information
  • Contribution Amounts

Transition to Realm, so you lose nothing and gain a lot.

  • Waive all setup fees
  • Waive all data conversion fees
  • Offer rollout guidance and coaching
  • Move your data for you
  • Invite you to a free training webinar
  • Point you to helpful resources

Give us a call today 1-800-736-7425 or fill out your information below and we will contact you to go over the details.

You must contact us by February 28th 2019 and begin the transition to Realm or risk losing all congregant giving data and upcoming contribution abilities.

Just say, "When."

Tell us when you want to make the move, and we’ll make it happen for you and give you the keys to your new experience in Realm. We'll do all the heavy lifting and make it super easy for your church. All you need to do is tell us you're ready.

…and we'll start the process.

    • Step 1

      Talk to Us

    • Step 2

      Set a Convenient Timeline

    • Step 3

      We Move Your Data Over

    • Step 4

      Get Guidance & Training

    • Step 5

      Launch Church-wide

    • Step 6

      Personal Follow-up

Hear from churches that have made the move from The City to Realm.

Realm surpasses what we can do with The City.

    • Integrated ChMS Back-end

      It's an all-in-one solution. The staff and congregant's interfaces connect to a powerful administrative back-end.

    • Improved Giving

      People can set up recurring gifts, send in donations via text, manage pledges, and so much more.

    • Universal Check In

      Check in is not just for kids anymore. Use check in for your registration events, classes, or volunteer kiosks.

    • Enhanced Reporting

      Realm provides stronger reporting, custom queries, and multiple different dashboards for key areas of your ministry.

    • Integrated Accounting

      Now in one system, you can process gifts, event payments, batch entries, check scanning, funds, budgeting, and more.

    • Connected Congregation

      Keep your congregation, small groups, and staff connected throughout the week wherever your ministry may take you.

This is a new beginning.

(3 minutes)

We would love the opportunity to keep doing ministry together. The City has reached the end of its technical lifespan, but its vision and purpose live on. Its torch has been passed to Realm®, a newer ministry tool engineered to grow and adapt to the ministry needs of churches well into the future.

Let's Talk

  • "Our people are finding Realm easy to use and easier to navigate than The City. Adding people to groups is so incredibly easy and the reporting is a dream. Online payments is also easy and the Realm Connect app experience is excellent."

    – Jonathan, Small Groups Pastor, TX

  • "We were using The City for engagement in our church. But with Realm, we now have the ability to control the administrative functions too. We’re excited to enhance our communication within our church family with a 21st century tool."

    – Dave, Pastor of Ministry Leadership, IA

  • “Our transition from The City to Realm was smooth. Realm itself is extremely user friendly, and allows us to empower our ministry volunteers and leaders with more resources."

    – Dina, Office Manager, OH

  • “We love that all of our systems are now in one place. Moving from The City to Realm has created efficiency. Realm has allowed better care of our large congregation and opportunities for closing the back door."

    – Jenn, Director of Ministry Process Development, PA

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