Assistance for each step along the way.
We're passionate about supporting your ministry with service levels that consistently rank above our competitors. We offer several training and consultation options and have the team to help your ministry reach its full potential.
Online Courses NEW
Data Reviews
Data Conversion
Launch Planning
Integrated Help Center NEW
Setup Assistance
Customization Help
Rollout Guidance
On-site Workshops
Email Templates
Promotion Materials
User Guides
Fanatical Service Commitment
Even though we provide software products to tens of thousands of churches, we consider ourselves a service company. Not just service of our products, but service to people in churches who need our help to accomplish their ministry goals.
Training
Learn from the best.
We offer a broad range of training options including our annual client conference, frequent online webinars, local user groups, and personalized training.
Access video training courses directly from Realm®
MinistrySmart™ is an all-new online learning management program developed to help you learn and use Realm® to its full potential. MinistrySmart has many different courses. Simply select a course to join and complete the lessons in your own time. There are no due dates or deadlines, just an open invitation for you to get the knowledge you need, right when you need it. We've built all this free training right into Realm®.
Live Webinars
Our live webinars are led by a Certified Realm Instructor teaching the latest Realm software. They're a convenient and affordable way to learn the software.
User Groups
By meeting with other local Realm users, you can focus training around your specific needs. Realm user groups are facilitated, hosted, and taught by Realm customers.
1-on-1 Instruction
Invite one of our specialists to come out to your church and train your staff, or take advantage of our personalized training over the phone with a shared screen.
Training Schools
Realm Training Schools consist of 1 ½ days of hands-on training led by Realm Launch Consultants.
Annual Client Conference
Join over 1,000 church staff in New Orleans for the 2020
Conference and learn how to do real ministry better.
Consulting
Tap into our expertise.
Our ministry Consulting Team consists of experienced pastors and former church staff who will work with you to plan, train, convert data, and launch Realm successfully.
Our 3-step approach for creating real ministry impact.
1. Engage
Pre-assessment conference call to clearly identify the goals and deliverables for the assessment process and set the agenda for the onsite work.
2. Evaluate
Onsite visit to assess your church’s objectives, existing technologies, congregational engagement points, end-user needs, and key ministry processes.
3. Execute
Based on a mutual assessment, we will help you formulate key plans to ensure success in executing your ministry objectives throughout your Realm launch.
What we offer…
Ministry Guidance
- Ministry Action Plan
- Communication & Engagement
- Child Check-in & Security
- Assimilation/Outreach Strategies
- Online Giving Implementation
- Facility Management — Events
- Registration
- Mobile-first Strategies
Tangible Results
- Custom Software & Equipment Mix
- Professionally Assisted Setup
- Custom Training Plan
- Hands-on Integration Assistance
- Personalized Staff Training
- Product Demonstrations
- Custom Launch Plan
- Hands-on Launch Assistance
Lasting Impact
- Mobilize Your People & Information
- Increase Staff Confidence
- Build Deeper Church Community
- Reduce Time and Effort
- Inspire Broader Church Involvement
- Equip Staff for Greater Efficiency
- Support All Areas of Ministry
- Position Yourself for Success
Support
You're never on your own.
Your monthly subscription includes multiple support options like a 24/7 online Help Center, email or toll-free phone support, and self-service account management.
Smooth Onboarding
There's always a learning curve to anything new, so we try to make it as simple as possible. We've designed a site to walk you through each step on the set up process.
Online Help Center
Get tips and find answer anytime in our online help center. You can link to it directly from inside Realm, and we'll even direct you to what we think might help.
Human Contact
Our staff is never more than a click or call away. If you need advice with any part of your ministry or with using Realm, simply send us an email or give us a call.
Expertise from a Trusted Ministry Partner
When you choose a software product to manage the operations of your church, you're not just choosing software. You're choosing a ministry partner.
